Notice Details

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9/14/2017 1:58:00 PM - Intermittent Forms - Amazon S3 Throttling

UPDATE as of 12:49 PM PDT, Amazon has recovered and fixed the issue. Our services have been operating normally since 12:39 PM PDT (the past 10 minutes) and we can confirm that systems appear to be operating normally again. Please inform our support team if you encounter any further issues.


As of 11:58 AM PDT, our primary host provider, Amazon, is reporting a “throttling” issue with access to file storage where we serve up our form images. This is causing some forms to not display or generate and resulting in some users receiving errors. With bandwidth to our resources being throttled by Amazon, we are experiencing intermittent results for form generation.

Monitors
- Amazon’s health can be monitored here: https://status.aws.amazon.com/
- Our system health can be monitored here: http://status.quikforms.com

Unfortunately our system architecture is dependent upon Amazon and we must wait for their recovery of this service.

We will send you a message as soon as we have confirmation that it is resolved.

Last Updated 9/14/2017 2:55:10 PM
Last User SysAdmin

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